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Binnacle.com Shipping FAQ Q. Do you offer Free Shipping?
A. We have Free ground shipping via UPS to the Lower 48 States on most orders of $99 or more.
Q. What do we mean by most orders?
A. Some items are exempt from this offer and are indicated on the product page. Exempt items are usually bulky or heavy items such as buoys. Over 98% of the items on Binnacle.com qualify for the free shipping offer.
Q. Where do you ship from and What is the delivery time?
A. We ship from Halifax, Nova Scotia. Delivery time will be 3 - 7 business days. Northeast will be 3 - 4 days and Southwest and Pacific coast will be 7 business days. Most other areas are 5 business days.
Q. If my order does not qualify for free shipping what will it cost?
A. To see what your shipping charge (if any) will be you can add the item(s) and quantities to the shopping cart and you will see a shipping cost calculator.
Q. Will I be charged any sales taxes?
A. No. We are located in Canada and we are not required to charge US state sales taxes.
Q. Do I have to pay any customs charges or duties?
A. No. Orders under $800 do not receive any customs charges by US Customs. On Orders over $800 Binnacle.com pays the charges - You will not be charged anything for duties or customs brokerage fees. | |
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Money Back Guarantee 
You may return your purchase to us (with a return authorization number - use this form) within 30 days and we will refund the purchase price of the product. Items which are cut to order (rope, wire etc), software, chart cards and printed materials (paper charts, books) are not returnable. | |
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